Returns & Refunds

Do you have a question about our return policy? We have already listed the frequently asked questions below! For further questions, you can reach us between 08.30 to 17.00 to help you! (8.30am - 5pm)

My parcel arrived damaged, what do I do now?
When the product you received is broken or damaged upon arrival, you can send it back to us. The total purchase price will then be refunded. Click here for more information about returns. 
How do I return an order?
You can return your order without valid reason within 14 days. Is the product damaged upon arrival? then you can also return it to us. Click here for more information about returns.
Please, mind that only logged in users can submit questions
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